Redundancy and Performance 24/7
AltaPACS uses state-of-the-art equipment and technology to deliver its innovative solutions to Mayfair and EFW. This includes extensive virtualization using VMWare™, a full EMC™ storage area network and redundant Cisco™ network infrastructure connecting all clinic sites and the data centres.
All data is backed up nightly using leading backup applications ACRONIS™, CommVault™ and Data Domain™ for de-duplication services. Network connectivity is provided through a shared private network utility from Shaw Business™ across all sites and data centres.
Highly trained AltaPACS technical professionals, who work together as a team and follow ITIL-based standard practices, manage the technology. The team provides all 1st and 2nd tier Service Desk support approximately 1000 users within Mayfair and EFW.